Sony updates PS4 failure rate figure

November 20, 2013 by Staff - Leave a comment


Sony has updated its Playstation 4 failure rate figures and now says that less than one percent of units shipped so far have been affected by problems. This represents an increase over the previous 0.4 of a percent figure that was given.

Of course the number itself is still quite low, and certainly much lower than the failure rates that can recall from previous generation console launches (such as Microsoft’s Xbox 360). Sony has also said that the one percent figure is “within the expected range for a new product introduction” and we would tend to agree.

There have been several issues reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of PS4 units. We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1%, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction. We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged.

Still, with over one million Playstation 4 consoles sold within the first 24 hours of its release, that equates to at least 10,000 PS4s with problems and just as many frustrated and annoyed gamers – not an insignificant number to deal with!

Tags: , , ,

Official advice for “blinking blue light PS4 issues”

November 17, 2013 by Staff - Leave a comment


If you’ve got issues with your new PS4 console then it might pay to check out this official thread on the Playstation support forums. Titled “Blinking Blue Light PS4 Issues” the posts refers to the following issues/problems that some gamers appear to be having:

  • The blue indicator light just blinks
  • There is no audio or video being sent to the TV
  • The console powers itself off after the light blinks blue

Sony don’t limit the blame to the PS4 and its accessories only, saying that there could be TV compatibility issues – we’re skeptical. If you want to start checking the PS4 itself, they said there might be problems with its power supply, its hard drive, or other “PS4 hardware”.

The post itself details various things you can do to try and pinpoint the problem and fix it, and we’ve heard of most successful fixes coming by way of checking the hard-drive and also booting the console into safe mode.

Safe mode on the PS4 lets you carry out a number of different operations including completely reformatting the hard-drive (which would mean you lose all your data) so tread carefully if you decide to go down that route.

Tags: , , , , ,